Frequently-Asked Questions : Signing Into Your Account

What to do if you forgot your security question answers

If you forgot both your security question answers, there are two things you can do.

If you have a computer that you have chosen to “Remember computer” on, you can log in on that computer and reset your security questions.

Otherwise, you’ll need to contact our Member Support Center at 801-621-4550 or toll-free at 1-800-283-4550 during regular support hours for assistance.