If I see a charge on my account that I did not make, what can I do?

We can now do Visa disputes through online banking using the following steps:

1. Log in to online banking or mobile app

2. Select "Tools" on the top of the page, or the "More" widget at the bottom of your app and then select "Tools"

3. Then click on the “Visa Dispute” option

4. Fill out any requested information