“The staff took things and resolved them very quickly. I had an issue with my account and charges that were not from me, and they resolved the issue as quick and effectively as they could.”

Taylee

May 14, 2025

“The teller was very patient and helpful”

Kathy

April 15, 2025

“They were super helpful and had good rates for a truck I purchased for my business.”

Nicholas

April 11, 2025

“I had a cd to renew and Kaleigh was super helpful explaining the rates and terms for the new cd. She had the new cd done in about two minutes after my questions were answered. I always have a positive experience with the Downtown Branch.”

Paul

March 5, 2025

“Knowledgeable, fast and friendly!!!”

Anthony

March 1, 2025

“I’ve worked with Kaleigh On several occasions, doing multiple loans, and the level of service, the professional communication, and the timeliness of the application process to fulfillment is the best I’ve ever seen. Love this credit union and we recommended to absolutely everyone!”

jeffrey

January 14, 2025

“Great service!”

javromerov

October 17, 2024

“No problem with parking and the Saturday hours were good. No waiting in line and my two transactions were handled quickly. A very nice experience.”

Mary

September 21, 2024

“Made everything very clear and the process easy to understand, very accomadating!”

Porter

September 13, 2024

“I am very impressed with the usucu youth banking program. I’m glad that my 13-year-old can open up an account with incentives to save and receive additional bonuses for completing a financial course.”

Zoe Amos

April 29, 2024

“Super helpful and friendly. Will definitely use them again.”

Justin

March 13, 2024

“Went in to see if I could refinance my vehicle. To my surprise it was a go and they saved me $4,000…really glad”

Daniel

March 6, 2024

“These guys are legit!!! Helpful, professional and knowledgeable!!!! Highly recommend their services!!!”

Chris

February 2, 2024

“The teller we worked with to set up a new joint account was amazing. I went in expecting a suffering experience like every other bank, but she was kind, funny, and helpful. I learned several things about finance from her, and we ended up walking out with $300 for free by setting up an account for people under 25. Very good experience!”

Gavin

January 13, 2024