Frequently-Asked Questions : Bill Pay

How do I send a payment to a friend at another financial institution?

Click the PAYEES tab on the homepage and select ADD A PAYEE. Click ADD A PERSON in the left column, enter the payees name and email address, then click NEXT. Create a keyword to send to the payee, click NEXT. Verify the information and click SUBMIT PERSON. The payee will receive an email prompting them to enter their bank account information. Once the payee is set up you may send payments to them using the online or mobile bill pay.