You may send text messages to 86020 with the following commands:
B to fetch all account balances
H to fetch the five most recent transactions for all accounts
H acct to fetch the five most recent transactions for a specific account (e.g. H S01)
HELP to fetch list of available commands options
STOP to deactivate SMS mobile banking
Examples of requests and responses:
Fetch all balances request:
Fetch recent transactions request:
04/20 S01 $9.95 Deposit KIOS
04/19 S05 ($20.76) Withdrawal
04/19 S20 $2.91 Deposit INTE
03/15 S20 $100.00 Deposit KI
03/02 L01 $5.00 Deposit KIOS
Fetch recent transactions for share S01 request:
Message: "H S01"
04/19 ($20.76) Withdrawal
02/20 $5.76 Deposit INTE
01/19 $5.91 Deposit INTE
01/25 $9.99 Deposit KIOS
01/24 $2.07 Deposit KIOS
Error 15500: Could not access your account due to a password issue. This error message means your account could not be accessed to answer your SMS request. If you HAVE NOT recently changed your online banking password, please contact Goldenwest Credit Union at 801-621-4550. If you HAVE recently changed your online banking password, please log into the Mobile Web site with your new password to re-enable SMS mobile banking.
Error 15502: Could not access account due to USERPASS LOCKOUT.
If you receive this error message, it means your Goldenwest Credit Union account has been disabled after too many invalid access attempts. Please contact Goldenwest Credit Union at 801-621-4550 to unlock your account.